Information we handle
- Account and organization data: name, email address, verified identity, memberships, roles, and product access.
- Commercial data: subscription state, billing customer references, purchases, and AI credit purchases and usage history.
- Product data: the business, live-session, or execution information a customer places in a Zelikore product.
- Support and security data: messages, diagnostics, and information supplied to investigate a request or protect the service.
- Technical records: request, authentication, error, and operational logs needed to run and secure the service.
Google sign-in data
Google sign-in is a standard way to authenticate a Zelikore account. The shared Google sign-in client requests only the basic OpenID Connect scopes openid, email, and profile. When a person chooses this option, Google provides the stable account subject identifier, verified email address, given and family name, display name, profile photo, and managed Workspace domain when Google supplies them.
Zelikore uses those basic identity attributes to authenticate the account, safely connect a verified Google identity to an existing Zelikore identity, populate the account profile, protect sign-in, and administer organization and product access. This shared sign-in client does not request or read Gmail, Drive, Calendar, YouTube, Ads, Merchant, Search Console, or other Google API content.
Basic identity attributes are stored in the Zelikore identity plane and its Cognito service provider. Authorized product workspace directory records may contain the minimum name and email context needed to serve a Zelikore organization, but products do not receive Google access or refresh tokens through this shared client. Zelikore does not sell Google user data or use it for third-party behavioral advertising. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
A person can revoke Zelikore's Google authorization from their Google Account security controls or ask privacy@zelikore.com about access, export, or deletion. Revoking Google authorization stops future Google sign-in authorization; it does not by itself delete the Zelikore account.
How information is used
We use information to create and protect accounts, authorize product access, deliver the requested product workflows, administer subscriptions and AI-token balances, answer support requests, prevent misuse, diagnose failures, and improve service reliability.
Google sign-in is used only for the basic identity and account purposes described in the Google sign-in data section. Choosing Google sign-in does not by itself authorize Zelikore to read a person's Google product data.
Advertising measurement and your privacy choices
When permitted, we send OpenAI an ad-click reference provided in an advertising link, a conversion action and its timestamp to measure our ads. Actions include public landing page views, starting or completing a sample business demo, and verified interest or beta milestones, and verified account registration. Demo actions may include the sample business category. These reports do not contain your email address, name, form answers, customer data, or private confirmation URL.
Advertising measurement is allowed by default for visitors whose location is identified as the United States. Elsewhere, including locations we cannot identify, it stays off unless you explicitly allow it here. We honor Global Privacy Control and Do Not Track. Turning site analytics off also stops advertising measurement. Your advertising choice is separate from permission to link first-party analytics visits.
Where measurement is allowed, a cookie that browser scripts cannot read refers to a server-held ad-click reference for up to 30 days. We store only your advertising choice in browser storage. Choosing to opt out stops future conversion reports and clears the cookie and its active reference; it does not retract reports already sent to OpenAI. You can return here through Your privacy choices in the footer at any time.
A separate first-party opt-out cookie records only that advertising measurement is denied, lasts up to one year, and helps apply your choice while pages change. It does not contain an ad-click reference or a visitor identifier.
Your advertising measurement choice
This choice applies to this browser. Allowing linked site analytics does not change it. Turning site analytics off also turns advertising measurement off.
Current advertising measurement: off while location and availability are checked.
Access, correction, and deletion
Account and organization administrators can manage memberships and access from the Zelikore account surface. Zelikore coordinates verified export, organization-closure, and account-deletion requests, while each Zelikore product exports or deletes the product-domain records it owns. Access is disabled before destructive deletion proceeds.
To ask about access, correction, export, or deletion, email privacy@zelikore.com. We may need to verify identity and organization authority before fulfilling a request. A legal hold, active dispute, security investigation, or recordkeeping duty can delay deletion; we will identify that exception and the next review step in the response.
Retention and protected backups
OAuth login transactions expire within minutes. Browser sessions have an eight-hour idle limit and a 30-day absolute limit, and server-held refresh credentials are erased through the revocation workflow. Customer webhook delivery metadata is retained for 90 days. Webhook receipts, integration audit records, and mutation-id records are retained for up to 400 days so retries cannot duplicate charges, access grants, identity correlations, or token movements. Destination response bodies are not retained.
Active account, subscription, entitlement, token-ledger, audit, and product records are retained while needed to provide the service and resolve customer or security issues. Billing and audit records may be retained longer when required for accounting, fraud prevention, a legal hold, or another legal duty. Deletion removes records from active systems first; encrypted backups then age out under their bounded backup lifecycle and are not restored to ordinary service after a verified deletion.
