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Terms of use

Use the suite responsibly and keep ownership clear.

These terms apply when you create a Zelikore account or use Zelio, Protheos, or Autokore. A signed service agreement or order form controls if it expressly says it replaces part of these terms.

Last updated July 28, 2026

Accounts and authority

You must provide accurate account information, protect your sign-in methods, and promptly report suspected unauthorized access. If you act for an organization, you confirm that you have authority to accept these terms and administer its workspace, members, products, and billing.

Acceptable use

You may not use the service to:

  • break the law, violate another person's rights, or process data you are not authorized to use;
  • circumvent access controls, probe for vulnerabilities without written permission, or interfere with another customer;
  • distribute malware, abusive traffic, deceptive content, or instructions intended to cause unauthorized harm; or
  • resell or provide access to the service except under a written agreement that allows it.

You remain responsible for reviewing automation, AI-generated output, approvals, and consequential actions before relying on them. Product safeguards do not replace human judgment where safety, legal duties, finances, employment, or customer commitments matter.

Customer data and product boundaries

You retain your rights in information you submit. You grant Zelikore and its service providers the limited permission needed to host, process, transmit, protect, and return that information while providing the service. You are responsible for having the rights, notices, and permissions required for the data and connected systems you use.

Zelio, Protheos, and Autokore have distinct data responsibilities. Cross-product features may transmit authorized context and outcomes between them, but using the suite does not make every product an independent owner of every customer record.

Google sign-in is available in every environment and is limited to the basic identity information described in the Zelikore privacy notice. The shared sign-in client does not give Zelikore access to Gmail, Drive, Calendar, or other Google product content. Any separate connector or provider integration requires its own authorization and may have additional product-specific terms and notices.

Subscriptions, billing, and AI credits

Standard subscriptions are billed monthly in U.S. dollars: Zelio Business is $39 per month and includes 10,000 monthly universal Zelikore AI credits; Autokore Full Access is $49 per month and includes 20,000; Protheos is $49 per month and includes 20,000. AI credit packs are available as 16,000 universal Zelikore AI credits for $20, 40,000 for $50, 80,000 for $100, and 160,000 for $200. Checkout shows the exact products and total before payment; a signed order form may replace these public prices.

A subscription renews each month until the organization's billing owner or billing manager schedules cancellation in the secure billing portal. Cancellation takes effect at the end of the paid billing period, does not create a partial-period credit, and can be withdrawn before that period ends. Access continues through the paid period unless it is suspended for security, misuse, or payment failure. Additional products can be added from Zelikore Billing with an immediate prorated charge. Contact billing support to remove one product without canceling the complete subscription; any approved proration is identified on the resulting invoice.

Subscription charges are non-refundable after a billing period starts except where law or a signed agreement requires otherwise. Each successful paid subscription invoice adds that subscription's included credits to the organization's shared wallet. Unused included credits roll over for one additional billing period, then expire. The wallet is not reset when a new month starts. AI-token packs normally do not expire and are non-refundable after use. If Zelikore approves a token-pack refund, unused tokens from that purchase are reversed; a purchase that has already been consumed requires ledger review and may leave the wallet restricted until the dispute is resolved. Promotional or adjustment tokens may carry an expiration shown when they are granted.

Invoices, receipts, and payment-method controls are available in the billing portal. The listed prices exclude taxes. Any tax Zelikore collects is shown in checkout and on the invoice before payment; no unshown fee is added later by Zelikore. These rules do not replace rights that cannot lawfully be waived.

Service availability and changes

We may change, suspend, or discontinue features to operate, secure, or improve the service. We may restrict access for misuse, security risk, nonpayment, or legal requirements. Unless a signed agreement says otherwise, the public site does not promise a particular uptime, release schedule, support response time, or service-level credit.

The service and AI-assisted output are provided on an as-available basis to the extent permitted by law. Zelikore is not responsible for third-party services outside its control. Any warranties, liability limits, indemnities, governing law, or dispute terms in a signed agreement continue to apply as written.

Questions and updates

We may update these terms as the service changes. The date above identifies the current published version. Questions can be sent to support@zelikore.com.